157. You Can’t System Away Performance with AI in Sales w/ Jacob Harris
B2B Sales TrendsSeptember 08, 202600:21:4019.85 MB

157. You Can’t System Away Performance with AI in Sales w/ Jacob Harris

AI in sales can expose opportunities but it can’t create execution. So what actually separates the sales organizations that act on the information from those that simply talk about it? Jacob Harris, Chief Sales Officer at TestEquity, is leading a company wide sales transformation focused on customer segmentation, territory management, and sales performance. In conversation with Harry Kendlbacher, he shares why technology is an enabler, not a replacement for the people doing the work. Harris explains why you “can’t system away performance,” what sales leaders should look for when assessing organizational health, and why the best salespeople still have something technology cannot replace. ⏱️ Timestamps: 00:00 – Why AI in sales can’t create execution 03:17 – Assessing sales organization health by getting into the details 06:11 – What sales technology still can’t do 08:28 – How decentralized buyers changed customer engagement 11:26 – The difference between doing the work and talking about it 17:50 – The traits behind great sales leadership and B2B selling You’ll hear about • Why better sales technology does not automatically lead to better sales performance • Why Harris sees the second and third question as a powerful sales management tool • What decentralized decision making has changed about customer engagement and buying behavior • Why the best sales organizations combine technology with fearless people who are willing to do the work About Jacob Harris Jacob Harris is Chief Sales Officer at TestEquity LLC, where he is leading a company wide sales transformation focused on customer segmentation, territory management, and sales performance. He spent 26 years at Arrow Electronics in regional and global commercial leadership roles in test and measurement and electronics distribution. Connect with Jacob Harris on LinkedIn: https://www.linkedin.com/in/jacob-harris-5646361a/ 📃 Resources 🔗 Explore more at: https://globalperformancegroup.com/ 🔗 Download "Beyond Discovery" and discover how forward thinking sales leaders are closing the gap between what’s talked about and what’s actually happening inside high performing teams: https://globalperformancegroup.com/white-papers/beyond-discovery-great-needs-arent-stated-they-are-generated 🔗 Try the Revenue Accelerator: https://revenueaccelerator.globalperformancegroup.com 🎥 Watch the Full Conversation 👉 Watch the full episode on YouTube: https://www.youtube.com/@b2bsalestrendspodcast 🎙️ Want to Be a Guest on B2B Sales Trends? B2B Sales Trends brings together the world's leading CROs, sales leaders, and commercial executives to share the strategies shaping modern B2B selling. If that's you, or someone you recommend, submit a short application here: 👉 https://globalperformancegroup.com/guest-submission/ 🎧 Subscribe for weekly conversations with leading CROs, sales leaders, and commercial executives shaping the future of B2B sales. #B2BSales #SalesLeadership #AIinSales