In an era of automation and data overload, what role does human instinct still play in B2B sales? Steven Jow, Executive Vice President of Sales at TD DYNNEX, joins Harry Kendlbacher for a wide-ranging conversation about selling through change — from navigating digital transformation and shifting buyer expectations to integrating AI tools without losing the personal touch. They talk about: - How Steve has led teams through major transitions, including going from legacy sales to full-funnel enablement
- The traits that still set great sellers apart — no matter the tech stack
- Why curiosity and coaching matter more than ever
- And how AI is changing the game (but not replacing it) This one’s for anyone leading sales teams through transformation — or wondering how to stay sharp when everything else is evolving.